8 Things You Should Ask Your Builder in Ballina Before Starting Work

Jason Walsh Constructions • August 4, 2025
A White Two Story House — Jason Walsh Constructions in Alstonville, NSW

Building or renovating a home is a major investment, and choosing the right builder is one of your most important decisions. Whether you're planning a new home, a second-storey addition or a complete renovation, asking the right questions upfront can help ensure everything runs smoothly. If you’re searching for builders in Ballina, take the time to understand how they work, what they offer and how they handle challenges unique to the area. Here are eight key questions to ask before you sign a contract.

1. What Experience Do You Have With Similar Builds In The Ballina Area?

Local experience matters more than many people realise. Builders familiar with Ballina's specific planning codes, environmental overlays and coastal conditions are better equipped to manage your project efficiently and avoid costly surprises.


Ask your builder to share:


  • Recent projects in Ballina or surrounding suburbs
  • Experience with similar builds (e.g., new homes, extensions, renovations)
  • Any challenges they’ve encountered on local sites—such as coastal exposure, sloped blocks or flooding—and how they overcame them


By choosing a builder who has worked locally, you can feel more confident in their ability to anticipate issues and deliver a result that complies with local regulations.

Understanding the full building process gives you a clearer picture of what to expect and how to plan your time, finances and expectations accordingly. A builder who takes the time to walk you through their process demonstrates transparency and professionalism.



Look for details about:


  • Initial consultations and project scoping
  • Design and planning approvals
  • Construction phases and key milestones
  • Client communication during each stage
  • Final handover and post-construction support


Builders in Ballina should also outline how they coordinate with the council and private certifiers during the development approval and compliance stages.

3. How Do You Handle Unexpected Changes Or Site Challenges During A Build?

Even the best-laid plans can face unexpected changes. Whether it's a design variation, material shortage, or a discovery underground, your builder's response will have a big impact on your budget and timeline.


Important things to ask:


  • How are changes documented and priced?
  • Do they notify clients before proceeding with variations?
  • What is the process for approving or rejecting changes?
  • How are weather delays or supply disruptions managed?


Choose a builder who is transparent about how they deal with setbacks and committed to keeping you informed.

4. Who Will Manage The Site On A Day-To-Day Basis?

It’s one thing to meet a builder in the office; it’s another to know who will oversee the on-site construction each day. This can influence everything from workmanship and quality control to quickly addressing issues.


Find out:


  • Whether the builder manages the site themselves or delegates to a supervisor
  • How often will the site be visited and inspected
  • Who will be your main point of contact for day-to-day updates
  • How communication is handled—phone, email, site visits or reports


Reliable site management ensures consistency, keeps subcontractors accountable and minimises disruptions.

5. What Tradespeople & Subcontractors Will Be Involved & How Are They Selected?

Most builders don’t complete every task themselves. Instead, they rely on a network of skilled tradespeople like electricians, plumbers, tilers and carpenters. Understanding how your builder selects and manages these trades is crucial to the overall quality of your project.


Ask about:


  • How long they’ve worked with their subcontractors
  • What qualifications or licences are required
  • Whether local trades are used to support Ballina’s regional economy
  • How trades are scheduled and supervised


Reputable builders in Ballina often have long-standing relationships with trusted subcontractors who understand local building requirements and environmental factors.

6. How Do You Ensure Projects Stay On Schedule & Meet Agreed Deadlines?

Timelines are critical—especially if you plan to move in, rent the property or coordinate other works around your build. Builders should provide clear schedules and communicate regularly to keep everything on track.


Discuss:


  • Whether they use project management software or manual tracking
  • How frequently do they provide progress updates
  • Their process for managing delays caused by weather, suppliers or approvals
  • How liquidated damages or completion clauses are managed in the contract


Builders who can articulate how they keep projects moving are more likely to deliver within your expected timeframe.

7. What Warranties & Guarantees Do You Provide On Your Work?

A reputable builder should offer clear guarantees on its workmanship and materials and meet the warranty obligations outlined in New South Wales building legislation.


You should check:


  • Whether they provide structural warranties
  • What’s covered under their workmanship or defect guarantees
  • How long the warranty lasts and whether it’s transferable
  • The process for lodging claims or requesting repairs after completion



Warranties not only protect your investment—they also demonstrate the builder’s confidence in the quality of their work.

8. How Do You Communicate With Clients Throughout The Building Process?

Communication is one of the biggest factors in a stress-free building experience. Knowing how often you’ll be updated—and through what channels—can make a big difference to your confidence and satisfaction during the project.


Ask:


  • How often will you receive updates
  • What format do those updates come in—emails, calls, site meetings, photos
  • Whether you’ll have access to a dedicated contact person
  • How they handle urgent decisions or questions



A builder prioritising clear and regular communication will likely keep your project moving smoothly and avoid misunderstandings.

Plan with Confidence—Speak to Our Builders Near You

Choosing a builder isn’t just about price—it’s about trust, process, and confidence that your home will be built to last. If you're looking for builders in Ballina, ask these questions. They’ll give you a better understanding of the builder’s experience, professionalism, and approach to quality.


At Jason Walsh Constructions, we use environmentally sustainable materials wherever possible. We’ll also do everything possible to incorporate your preferred features. From Ballina home builds to major renovations, our Ballina builders deliver projects tailored to the needs of local clients. Give us a call at 0402 109 855 for more information or to book a consultation—we’re here to help bring your vision to life.

a white two story house
By Jason Walsh Constructions July 29, 2025
Choose trusted builders Ballina for personalised service, expert advice and quality results. Contact your local expert today.
A Bathroom With a Sink, Mirror and Shower — Jason Walsh Constructions in Alstonville, NSW
May 1, 2025
A bathroom renovation is one of the most rewarding home improvement projects you can undertake. Not only does it enhance daily comfort and functionality, but it can also add significant value to your home. Whether you're working with a compact ensuite or a large family bathroom, smart design choices and quality finishes can completely transform the space. If you're thinking about renovating your bathroom, there are a few key things to consider before getting started. With the right planning and a trusted team of professionals, you can create a beautiful and practical space tailored to your lifestyle. Why Renovate Your Bathroom? Bathrooms are high-use areas that tend to show wear and tear more quickly than other rooms. Leaky taps, tired tiles or outdated layouts can all impact how well your space works for you. A renovation is an opportunity to address these issues while improving both aesthetics and performance. Some of the most common reasons people choose to renovate their bathrooms include: Improved layout and functionality: Reconfiguring the space can make your bathroom easier to use and more comfortable. Modern design: Updating fittings, fixtures and finishes gives your bathroom a fresh, contemporary look. Energy and water efficiency: New plumbing and lighting can reduce your utility bills and environmental footprint. Increased resale value: A well-designed bathroom is a major selling point for potential buyers. Planning Your Renovation A successful renovation starts with clear goals and careful planning. Think about how you use your current bathroom and what isn’t working. Do you need more storage? Better lighting? A larger shower or a freestanding tub? Once you’ve identified your needs, consider the following steps: Set a realistic budget: Decide how much you're comfortable spending and factor in both materials and labour. Always allow for a contingency in case of unexpected issues like water damage or structural repairs. Choose a layout: If your current layout works well, you may be able to save time and money by keeping plumbing in the same position. However, if space is tight or poorly arranged, it may be worth rethinking the design. Select your finishes: Tiles, tapware, vanities and lighting all make a big impact on the final result. Aim for a cohesive style that reflects your taste while being practical for everyday use. Think long-term: Choose durable materials and timeless designs that will continue to look good for years to come. Consider accessibility features too, such as walk-in showers or non-slip flooring. Working With the Right Team Bathroom renovations involve a mix of plumbing, electrical and carpentry work, so it’s important to hire qualified tradespeople. A licensed builder or renovation specialist can help manage the project from start to finish, ensuring everything runs smoothly and meets local building codes. At each stage of the renovation, open communication is key. Be clear about your expectations, keep track of progress and don’t be afraid to ask questions. A good builder will guide you through each step and offer practical advice to help you make informed choices. Maximising Small Spaces If you're working with a compact bathroom, smart design becomes even more important. Wall-hung vanities, mirrored cabinets and recessed shelving can all help create a sense of space. Light colours, large tiles and good lighting also make a room feel bigger and brighter. With the right approach, even the smallest bathrooms can feel open and functional. Final Touches That Make a Difference Once the main work is done, small details can elevate your bathroom from good to great. Towel rails, hooks, soft-close drawers and well-placed lighting can all enhance the usability of the space. Adding plants, artwork or luxe towels helps create a warm, welcoming feel.  Ready to Renovate? Whether you're updating a dated bathroom or creating something completely new, a renovation can make a big difference in your daily life. With the right planning, quality workmanship and thoughtful design, you’ll end up with a bathroom that’s stylish, functional and built to last. Get in touch with the team at Jason Walsh Constructions for advice or quotation.